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REFUND POLICY

We accept returns within 30 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging.

Refunds:

  1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  2. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds:

  1. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.

  2. If you’ve done all of this and you still have not received your refund, please contact us at : arcanmarketing@hotmail.com

Exchanges:

  1. We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at : arcanmarketing@hotmail.com

Returns : 

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